Making a claim

Moved Out? You Can Still Claim

Yes, you can usually still claim after moving out, generally within six years, even if you got your deposit back.

Calculate What You Could Claim

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Since 2012the law covers former tenants
6 yearsthe usual time limit
1x to 3xyour deposit, if the rules were broken

In Short

Yes, in most cases you can still claim after moving out. Since 2012 the law has covered former tenants, so leaving the property does not end your right to claim, even if your deposit was returned. The usual time limit is six years, although the courts have not settled exactly when it starts. If your landlord did not protect the deposit or give the paperwork in time, a court must award 1x to 3x the deposit.

Priya's Six Years: An Example

  1. Sept 2021Priya pays a £950 deposit
  2. Aug 2023She moves out, no scheme paperwork ever arrived
  3. TodayShe still has time to claim
  4. Sept 2027The cautious six-year deadline

Why Former Tenants Often Have The Simplest Claims

No Tenancy WorriesYou do not live there, so the landlord's reaction matters far less.
The Facts Are FixedThe tenancy is over, so dates and documents will not change.
No Awkward ContactA solicitor writes to the landlord. You do not have to speak to them.

What Helps (You Do Not Need It All)

  • A bank statement showing you paid the deposit
  • Your tenancy agreement and any renewals
  • Any scheme certificate or paperwork you were given
  • The old postcode and your surname, to search the schemes

When Does The Six Years Start?

The courts have not finally decided. The safest view is six years from when you paid the deposit, so do not leave it late. Rented with others? Everyone on a joint tenancy normally needs to be part of the claim.

Here's What You Get When Working With Us

Recommended

With Free Deposit Check
  • Full online deposit check and analysis
  • All three deposit schemes searched for you
  • Eligibility and time limits checked
  • Your whole case file prepared
  • Matched with our specialist solicitors
  • £387 court fee covered in your agreement
  • With you at every step
  • £0 up front and £0 if you lose (terms apply)
Claiming Yourself
  • Search each scheme yourself
  • Work out if you qualify
  • Gather and organise all the evidence
  • Write the letter to your landlord
  • Pay the £387 court fee up front (Help with Fees may cut it)
  • Present your case to the court
  • Chase your landlord for payment
  • All the risk and work is on you
Calculate What You Could Claim

If you win, the solicitor's success fee (up to 25% + VAT) comes out of your compensation. The solicitor pays us for the introduction, so you never pay us anything.

Quick Answers

Can I Claim After I Have Moved Out?

Yes. Since April 2012 the law has applied where the tenancy has ended, so former tenants can claim.

How Long Do I Have?

Generally six years. When the six years starts has not been finally decided, so it is safest to act well before then.

I Got My Deposit Back In Full. Can I Still Claim?

You may be able to. The claim is about whether the landlord followed the protection rules within 30 days, not whether you got your money back.

What If I Have Lost My Paperwork?

You can still check. Bank statements show when you paid, the three schemes can be searched, and a solicitor can request records.

Keep Reading

Sources

Last updated 15 October 2026. General information for tenants in England only (the rules differ in Wales, Scotland and Northern Ireland). Not legal advice.

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