Making a claim

Deposit Protected Late? You May Still Claim

Yes, you may still be able to claim: protecting it after the 30-day deadline does not undo the breach.

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30 daysthe deadline to protect it
Since 2012late protection is no defence
1x to 3xyour deposit, if the rules were broken

In Short

Yes, you may still be able to claim if your landlord protected your deposit late. The law gives them 30 days from receiving it to protect it and give you the prescribed information. Since 2012, protecting it after that deadline does not undo the breach, so late protection is not a defence. A court must award between 1x and 3x the deposit if the rules were broken.

Sam's Deposit: An Example

  1. 3 MarchSam pays a £1,100 deposit
  2. Day 30The deadline to protect it passes
  3. 22 AprilProtected and paperwork sent, 51 days in
  4. The ResultA court would have to award £1,100 to £3,300

Was Yours Late? Check Two Dates

  1. When You PaidYour bank statement, receipt or tenancy agreement shows this.
  2. When It Was ProtectedOn the certificate, or search the scheme.
  3. Count The GapMore than 30 days, counting the payment day as day one? It was late.

How Late It Was Affects The Amount

May Be Nearer 1x
  • A few days late
  • All the paperwork given
  • Fixed as soon as spotted
May Be Nearer 3x
  • Months or years late
  • Only fixed once challenged
  • A professional landlord or agent

Why The Law Changed

In 2010 a court said late protection could get a landlord off the hook. Parliament reversed that. Since 6 April 2012, what matters is whether the landlord did it within 30 days, not whether they fixed it later.

Here's What You Get When Working With Us

Recommended

With Free Deposit Check
  • Full online deposit check and analysis
  • All three deposit schemes searched for you
  • Eligibility and time limits checked
  • Your whole case file prepared
  • Matched with our specialist solicitors
  • £387 court fee covered in your agreement
  • With you at every step
  • £0 up front and £0 if you lose (terms apply)
Claiming Yourself
  • Search each scheme yourself
  • Work out if you qualify
  • Gather and organise all the evidence
  • Write the letter to your landlord
  • Pay the £387 court fee up front (Help with Fees may cut it)
  • Present your case to the court
  • Chase your landlord for payment
  • All the risk and work is on you
Calculate What You Could Claim

If you win, the solicitor's success fee (up to 25% + VAT) comes out of your compensation. The solicitor pays us for the introduction, so you never pay us anything.

Quick Answers

Can I Claim If My Deposit Was Protected Late?

Yes, you may be able to. Since April 2012 a landlord who protects a deposit after the 30-day deadline can still be ordered to pay one to three times the deposit.

How Do I Know If It Was Protected Late?

Compare the date you paid, from your bank statement or receipt, with the protection date on your certificate or the scheme search. More than 30 days apart means late.

Does Late Prescribed Information Count?

Yes. Giving the prescribed information late, or not at all, is a separate breach even if the deposit was protected on time.

Will Late Protection Reduce My Compensation?

It may. A landlord who fixed the mistake quickly may get a lower award than one who never protected the deposit.

Keep Reading

Sources

Last updated 15 October 2026. General information for tenants in England only (the rules differ in Wales, Scotland and Northern Ireland). Not legal advice.

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